DGR was built on years of experience navigating the fast-paced, high-stakes world of New York City hotels. In a city that never sleeps, running a hotel requires more than just keeping guests happy—it’s about mastering efficiency and profitability in an ever-changing market.
The days of spending without accountability are gone. With rising costs and labor expenses, hotel owners must now focus on optimizing operations to maintain guest satisfaction while controlling costs. That’s where the idea for DGR came to life.
My career began at the Front Office, where I quickly worked my way up from PBX to Director of Front Office. But my true 'aha' moment came when I took on the challenge of managing Housekeeping at one of Manhattan’s largest hotels. Running a team of 191 Room Attendants in a 1,705-room property made me realize that success in hotel operations lies in balancing service excellence with cost control.
That’s why I created DGR—to help hotel operators achieve Damn Good Results. We provide tools to optimize labor costs, streamline operations, and elevate service standards, ensuring your hotel stays efficient and profitable.
At DGR, we don’t manage your revenue or oversee your sales team. We empower your leaders to lead effectively and focus on making your operation as efficient as possible, saving you money where it matters most.
DGR—Damn Good Results, guaranteed.
We develop customized strategies to enhance hotel operations and guest experiences.
We help your business grow by improving efficiency, leadership, and profitability.
We revitalize your team and processes, ensuring your hotel thrives in a competitive market.
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